About Maintastic

Maintastic helps companies digitize and structure their service processes – from the initial request to successful issue resolution. This includes ticketing, self-services, remote assistance with Augmented Reality, AI-powered knowledge management, and the integration of customers and service partners.

Manufacturers of complex machines, equipment, and systems – from mid-sized companies to global enterprises – use Maintastic as their Customer Service Management (CSM) solution to reduce response times, increase service quality, and build new digital business models in after-sales. Typical use cases include machinery and equipment manufacturing, drive technology, medical technology, and technical service for industrial products.

To ensure seamless processes, Maintastic integrates flexibly into existing system landscapes via powerful APIs or standard connectors.