SURVEY

Global Parts & Service Report 2025: The State of the Aftermarket in Machine Manufacturing

The machine manufacturing industry is entering a transformative era, where the aftermarket plays a crucial role in creating profitability, customer satisfaction, and long-term growth. The Global Parts & Service Report is a unique resource, offering data-driven insights into the machine manufacturing industry. 

As a leader in this field, your insights and strategies play a key role in shaping this report and the future of the industry.

The best part? If you participate until 03/31 you can win one of 5 Amazon gift cards (2x $50, 3x 25$)! You can find all details about it in our Terms & Conditions for the raffle.

TAKE PART IN THE SURVEY
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THE MARKT-PILOT INDUSTRY BENCHMARK

Global Parts & Service Report 2025

The State of the Aftermarket in Machine Manufacturing

Based on an exclusive survey of 250+ industry professionals and hundreds of thousand data points from our internal database, the Global Parts & Service Report by MARKT-PILOT is a one-of-its-kind ressource, offering invaluable data-driven insights into the machine manufacturing industry. 

Download the executive summary now and you will receive the full report once it's published on June 26th.
Global Parts & Service Report 2025

Why Your Participation Matters

By joining this initiative, you contribute in shaping this essential resource and enjoy exclusive benefits:

  • Be a Pioneer: Be the first to to access this unique report designed specifically for the aftermarket in machine manufacturing.
  • Refine Your Strategy: Benefit of exclusive benchmarks and data to fine-tune your business strategies.
  • Influence Industry Trends: Contribute to a global overview that will pave the way for aftermarket success.

The Global Parts & Service Report 2025 will provide:

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Data-Driven Market Insights

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Expert Insights and Industry Trends for 2025 and Beyond

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A Benchmark for Pricing and Operational Strategies

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Key Drivers of Profitability and Growth

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Emerging Opportunities and Risks

What’s Driving the Parts and Service Business in 2025?

Our upcoming report reveals that industry leaders are focused on three major priorities:

  • Expanding market share
  • Optimizing pricing strategies
  • Increasing supply chain resilience

With third-party suppliers and online marketplaces eating into OEM territory, and margin pressure squeezing profits, manufacturers know it’s time to overhaul outdated pricing models to unlock new revenue streams.

Meanwhile, the shocks of recent global disruptions like new tariffs, shipping delays, and material shortages have pushed supply chain agility to the top of the agenda.

Check out the report for valuable insights, to learn why experts are optimistic about the future of the aftermarket and how the industry leaders are gearing up to tackle challenges head-on.

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The Global Parts & Service Report 2025 provides:

230303-Icon-Markttransparenz-1

Data-Driven Market Insights

04-Icon-Customer-Centric

Expert Insights and Industry Trends for 2025 and Beyond

220708_Icon RGB cost plus pricing

A Benchmark for Pricing and Operational Strategies

220108_Icon RGB_personal growth

Key Drivers of Profitability and Growth

220707_Icon RGB Easy to use

Emerging Opportunities and Risks

GLOBAL PARTS & SERVICE REPORT 2025

Key Insights into the Future of the Aftermarket in Machine Manufacturing

The Global Parts & Service Report unlocks exclusive MARKT-PILOT data, paired with powerful insights from industry leaders and experts across the global machine manufacturing landscape, a unique source of data-driven intelligence.

The report analyzes the current state of the aftermarket, highlights key drivers and challenges, and presents emerging trends. This market analysis will help OEMs better understand upcoming challenges and opportunities in the aftermarket and refine their strategies to ensure long-term success.

DOWNLOAD EXECUTIVE SUMMARY

"The findings of the Global Parts & Service Report send a clear message: Price transparency and customer convenience will be the deciding factors in the future of the parts business. Companies must act now to avoid being left behind."

Stefan-Deuschle-MP-Circle
MANAGEMENT EXPERT MACHINE MANUFACTURING SERVICE @ MARKT-PILOT Stefan Deuschle

"Spare parts pricing excellence is a key source for profitability. This report offers great insights into this relevant topic."

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MANAGEMENT ADVISOR AND AUTHOR "THE 10 RULES OF HIGHLY EFFECTIVE PRICING" Danilo Zatta, PhD, MBA
GLOBAL PARTS & SERVICE REPORT 2025

Official Release @ PARTS FORUM 2025

The Global Parts & Service Report will officially be released at PARTS FORUM, the event for the aftermarket community in the US.

On June 26 in Chicago, IL, Wade Holeman, VP of Sales and Head of North America @ MARKT-PILOT, will reveal insights from the Global Parts & Service Report 2025 for the first time. During his keynote, he will dive into the key findings that form the parts business of the future.

REGISTER FOR THE EVENT
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These companies already rely on MARKT-PILOT solutions

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ABOUT MARKT-PILOT

MARKT-PILOT is a leading provider of software for market-based spare parts pricing in machine manufacturing. The solutions enable OEMs to conduct precise market price research, automated price recommendations and optimized strategies. Customers benefit from increased sales, margins and customer satisfaction in their parts business.

Headquartered in Stuttgart and with offices in Chicago, Milan and Stockholm, MARKT-PILOT supports around 200 machine manufacturers worldwide. The company employs more than 150 people and received Series A funding of EUR 40 million in 2024. MARKT-PILOT's technology is based on many years of industry experience and offers comprehensive market transparency for spare parts.