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Global Parts & Service Report 2025

The State of the Aftermarket in Machine Manufacturing - Major Trends for the Industrial Market

Based on an survey of 250+ industry professionals and hundreds of thousand data points from our internal database, the Global Parts & Service Report by MARKT-PILOT is a one-of-its-kind resource, offering invaluable data-driven insights into the machine manufacturing industry. 

Download the full report now and gain exclusive insights!

Industrial Market Trends: What’s Driving the Parts & Service Business in 2025?

Our report reveals that industry leaders are focused on three major priorities:

  • Expanding market share
  • Optimizing pricing strategies
  • Increasing supply chain resilience

With third-party suppliers and online marketplaces eating into OEM territory, and margin pressure squeezing profits, manufacturers know it’s time to overhaul outdated pricing models to unlock new revenue streams.

Meanwhile, the shocks of recent global disruptions like new tariffs, shipping delays, and material shortages have pushed supply chain agility to the top of the agenda.

Check out this market report for valuable insights, to learn why experts are optimistic about the future of the aftermarket and how the industry leaders are gearing up to tackle challenges head-on.

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The Global Parts & Service Report 2025 provides:

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Data-Driven Market Insights

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Expert Feedback and Industry Trends for 2025 and Beyond

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A Benchmark for Pricing and Operational Strategies

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Key Drivers of Profitability and Growth

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Emerging Opportunities and Risks

GLOBAL PARTS & SERVICE REPORT 2025

Key Insights into the Future of the Aftermarket in Machine Manufacturing

The Global Parts & Service Report unlocks exclusive MARKT-PILOT data, paired with powerful insights from industry leaders and experts across the global machine manufacturing landscape, a unique source of data-driven intelligence.

The report analyzes the current state of the aftermarket, highlights key drivers and challenges, and presents emerging trends. This market analysis will help OEMs better understand upcoming challenges and opportunities in the parts and service business and refine their strategies to ensure long-term success.

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“With the Global Parts & Service Report 2025, we are providing machine manufacturers worldwide with a reliable, data-driven foundation for decision-making. Transparency on market prices, lead times, and trends is essential for building a profitable, customer-centric spare parts business.”

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CHIEF REVENUE OFFICER @ MARKT-PILOT Steve Fauth

"Spare parts pricing excellence is a key source for profitability. This report offers great insights into this relevant topic."

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MANAGEMENT ADVISOR AND AUTHOR "THE 10 RULES OF HIGHLY EFFECTIVE PRICING" Danilo Zatta, PhD, MBA

"The findings of the Global Parts & Service Report send a clear message: Price transparency and customer convenience will be the deciding factors in the future of the parts business. Companies must act now to avoid being left behind."

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MANAGEMENT EXPERT MACHINE MANUFACTURING SERVICE @ MARKT-PILOT Stefan Deuschle

These companies already rely on MARKT-PILOT solutions

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ABOUT MARKT-PILOT

MARKT-PILOT is a leading provider of software for market-based spare parts pricing in machine manufacturing. The solutions enable OEMs to conduct precise market price research, automated price recommendations and optimized strategies. Customers benefit from increased sales, margins and customer satisfaction in their parts business.

Headquartered in Stuttgart and with offices in Chicago, Milan and Stockholm, MARKT-PILOT supports around 200 machine manufacturers worldwide. The company employs more than 150 people and received Series A funding of EUR 40 million in 2024. MARKT-PILOT's technology is based on many years of industry experience and offers comprehensive market transparency for spare parts.