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Case Studies | OEM Parts Pricing

Thumbnail Kardex Mlog

KARDEX MLOG lifts parts business to a new level

Achieving the optimum price while maintaining customer satisfaction - currently an extreme challenge for machine manufacturers. Also for Kardex Mlog. A traditional cost-plus pricing process was in place for different part groups, making parts pricing a time-consuming and tedious exercise for the team.

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Thumbnail Dieffenbacher

DIEFFENBACHER solves pricing complexity of spare parts

Dieffenbacher is a leading global manufacturer of complete turnkey production lines for wood-based panels. The independent family-owned company was founded back in 1873 in Eppingen, Germany. Today, Dieffenbacher employs more than 1,700 people and has more than 16 subsidiaries with production facilities and sales & service offices worldwide. As an equipment manufacturer with tens of thousands of purchased parts, the spare parts business is of enormous importance to Dieffenbacher.

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Dr.-Ing. Gerd Schöllhammer - Managing Director - HELLER Services GmbH

MARKT-PILOT was able to support our claim of market-based and fair spare parts prices. Heller was able to take advantage of MARKT-PILOT's market intelligence in no time. The identified opportunities enabled us to increase parts revenues and improve our supply chain.

Dr.-Ing. Gerd Schöllhammer - Managing Director - HELLER Services GmbH
Dr.-Ing. Gerd Schöllhammer​

Managing Director

HELLER Services GmbH

Pascal Wolf - Team Lead Spare Parts Management at OPTIMA packaging group GmbH

MARKT-PILOT helped us solve our biggest problem in after-sales by highlighting our opportunities in parts pricing. The MARKT-PILOT team are experts in what they are doing and speak the same language as we do as machine manufacturers.

Pascal Wolf - Team Lead Spare Parts Management at OPTIMA packaging group GmbH
Pascal Wolf

Team Lead Spare Parts Management

OPTIMA packaging group GmbH

Helmut Schneider​ - Vice President Service and Spare Parts - Vollert Anlagenbau GmbH

MARKT-PILOT was able to demonstrate the value of their solution in a simple and quick 4-week test. Once we saw how well it worked, we knew we could use it to upgrade our pricing strategy and improve our aftermarket business.

Helmut Schneider​ - Vice President Service and Spare Parts - Vollert Anlagenbau GmbH
Helmut Schneider​

Vice President Service and Spare Parts

Vollert Anlagenbau GmbH

Ralf Schmidt - Head of Global Service Wood & Recycling - DIEFFENBACHER GMBH

The cooperation is a complete success. The MARKT-PILOT solution not only performs reliably - the team also supports us with all our concerns and tailors the software to our needs.

Ralf Schmidt - Head of Global Service Wood & Recycling - DIEFFENBACHER GMBH
Ralf Schmidt

Head of Global Service Wood & Recycling

DIEFFENBACHER GmbH

61f3e878a1c382fc70665ff6_Fabian_Steeg_Atlas_Copco

MARKT-PILOT provides market intelligence on parts availability, prices and delivery times worldwide at the push of a button. This helps us identify new procurement sources and react dynamically to supply chain bottlenecks. Within just a few weeks, our investment has paid for itself for the entire year.

61f3e878a1c382fc70665ff6_Fabian_Steeg_Atlas_Copco
Fabian Steeg

Purchasing Manager

Atlas Copco IAS GmbH

606338ce6847604604c6f72f_Markt-Pilot_Michael Pavlidis

MARKT-PILOT's pricing intelligence solution delivered a 4,140% ROI. We couldn't have been more impressed with the results.

606338ce6847604604c6f72f_Markt-Pilot_Michael Pavlidis
Michael Pavlidis​

CEO

Schütte Werkzeugmaschinen

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